top of page

Operations Associate

City Centre, Belfast, UK

Job Type

Full Time


£25,000/yr - £30,000/yr

About the Role

​We are seeking an ambitious Operations Associate to optimize and streamline our internal processes, manage CRM systems effectively, drive operational enhancements, foster a thriving employee culture, and oversee diverse ad hoc responsibilities. The focus of the role is to ensure our employees can concentrate on their day-to-day roles in an organised, inviting, and safe environment.

You will create systems to build and drive a fantastic working environment for both existing and incoming employees, ensuring high levels of organizational effectiveness, communication, and safety. We work in a highly collaborative manner and never forget our purpose is to support, be available and work in partnership with our employees no matter their level.


Key Responsibilities:

  • Efficiency Enhancement:

  • Identify areas for operational improvement and implement streamlined processes to enhance efficiency within the organization.

  • Analyze workflows and systems to eliminate bottlenecks and optimizing resource utilization.

  • CRM Management:

  • Lead the management and utilization of CRM systems to maintain accurate and up-to-date client and candidate information.

  • Develop strategies to enhance CRM functionality, ensuring its alignment with business needs.

  • Operational Improvement:

  • Collaborate cross-functionally to implement and oversee operational improvements across departments.

  • Establish KPIs to measure operational success and regularly evaluate performance against these metrics.

  • Employee Culture:

  • Cultivate a positive and engaging work environment, fostering a culture of collaboration, innovation, and continuous improvement.

  • Implement initiatives to boost employee morale, satisfaction, and professional growth.

  • Ad Hoc Duties:

  • Manage various ad hoc tasks, projects, and assignments critical to the smooth operation of the firm.

  • Provide support and guidance to teams as needed, demonstrating flexibility and adaptability in handling diverse responsibilities.

What skills/experience/attitudes are we ideally looking for:

  • 2 years’ experience in a similar role

  • Degree educated

  • Personable, trustworthy and a natural aptitude for planning and organisation

  • Proven experience working with a CRM

  • Understanding of bookkeeping/invoicing

  • Interested and previous experience in taking on a wide range of responsibilities across a business support function

  • Highly independent and able to manage a diverse workload

  • Able to communicate clearly and concisely, both orally and in writing

  • Interested in working at an ambitious, fast-growing, entrepreneurial business

About the Company

At Cranmore Executive Search we have over 20 years’ experience within the recruitment industry. We are passionate about what we do and excited about creating new partnerships and delivering solutions for our clients globally. Our experience makes us industry leaders and we work hard to ensure our clients are happy with our services, placing their trust in us. We are an established leader within the industry and our success and achievements speak for themselves.

Over the years we have defined a methodology and process, focusing specifically on identifying top performers through detailed intelligence gathering, stretching far beyond traditional recruitment practices. We ensure our clients can identify, attract, and engage talent that will really impact their business. We are the preferred recruitment partner for diverse range of organisations from start-up through to FTSE 100 and are retained by several global brands.

Share this Job

  • LinkedIn
  • Twitter
  • Facebook
  • WhatsApp
  • Telegram

Sign up for Job alerts

Get similar jobs like these by email

Thanks for subscribing!

Recent Jobs

Enterprise Account Executive - AI

California, USA

Consultant - CRM System and Business Insights

London, UK

VP of Business Development

United States

bottom of page